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The Whittaker

Site+$4,000

Boutique hotel, Portland · Three weeks, three rounds

The Whittaker homepage hero
Property character before the amenities. The hero sells arrival, not the loyalty program.
Forty-two rooms, one Pearl District block. The site had to sell a place, not a program. Everything else — booking, rates, amenities — waited until the property earned the reader's attention.

What they needed

A forty-two-room boutique hotel in Portland's Pearl District, competing for traveler attention against Marriott and Hyatt properties with much larger ad budgets and much less character. The site had to sell the property first — the pool, the rooftop, the neighborhood — before the reader ever saw a price or a booking widget.

Chain hotels sell loyalty programs and consistency. Whittaker had to sell arrival: the sense that you were about to walk into a place that had chosen its own furniture. Rates, availability, room specs are the last decision the buyer makes, not the first thing they see.

What we shipped

A twelve-section site that treats every amenity as a destination in its own right. Full-bleed hero of the property with a single line: A place to arrive. A character-first intro (Built for people who notice things) before any specs. Room categories with real in-room photography. An on-property dining program with menu highlights. A rooftop section (Seventh floor. Last call at midnight.) that reads as its own venue page. A neighborhood guide framed as walking distances from the front door. Press mentions above the booking form.

The booking form sits near the bottom of the page. By the time the reader reaches it, the property has already made its case. Pressing book now above the fold on a hotel site is a chain-hotel move; on a boutique site it reads as insecure.

Design decisions

Cool slate palette against the warmth of the property photography. The site itself feels calm and adult; the imagery does the emotional work. Warm colors would have competed with the pool water and the pearl-district facade.

Full-bleed photography for every section hero, sized so the image is unmistakably the subject. Room categories, dining, rooftop, neighborhood — each one gets a first-class image treatment, not a thumbnail on a strip.

The neighborhood section is a guide, not a map. Named restaurants, galleries, and bars within walking distance, with the walking time from the hotel. Google Maps embedded at the bottom, not the top.

  • One-line hero copy — A place to arrive — over a full-bleed pool photograph. Zero pricing, zero navigation prompts.
  • Cool slate palette that recedes so the property photos land as the visual event.
  • Rooftop treated as a destination page inside the site, not a bullet in an amenities list.
  • Booking form positioned near the bottom, after the property has made its case. Press mentions immediately above the form as the last piece of proof.
Rooms: 'Stay somewhere worth remembering.' Room categories with in-room photography.

What we cut

No book-now pop-up. No live-chat widget. No newsletter overlay. Each of those is a chain-hotel move that reads as insecure when the property is the actual selling point.

No loyalty program. The buyer explicitly did not want a Marriott imitation and did not have one to run. Adding a Join Rewards CTA would have inherited category conventions the property was built to escape.

No rooftop photography above the fold. The rooftop is a payoff, not a hook. Leading with it would have flattened the arc; showing it in its own section, halfway down the page, lets it land.

No pricing above the fold. Rates live inside the booking form, where they belong.

Rooftop: 'Seventh floor. Last call at midnight.' Amenity treated as a destination.
Experiences: 'The Pearl, in walking distance.' Neighborhood guide, not a static map.

What this design is built to move.

Design intent framed against industry benchmarks. This is a studio sample; a real client engagement reports measured outcomes 30 days after launch, in the launch review PDF.

  1. Booking form near the bottom, property character first

    Target: Shift direct-booking share away from OTAs (Booking, Expedia)

    Benchmark: Independent boutique hotels typically capture 15 to 25% of nights direct; direct-first sites push that toward 35 to 50% (Hotel Tech Report benchmarks, 2025).

  2. Rate cards visible before the booking form

    Target: Reduce booking-form abandonment from surprise pricing

    Benchmark: Baymard hotel-booking research finds pre-form rate transparency cuts abandonment 15 to 25% against hidden-until-you-check patterns.

  3. Neighborhood section as a guide, not a map

    Target: Support longer average length of stay

    Benchmark: Boutique-property research consistently finds guests who read neighborhood content pre-book book 0.5 to 1.0 more nights than guests who arrive off a rate-first funnel.

  4. No book-now pop-up, no loyalty-program CTA

    Target: Preserve premium positioning against chain-hotel discount noise

    Benchmark: Boutique properties that adopt chain-hotel patterns (pop-ups, rewards signup) see ADR compress 8 to 15% inside two years per STR competitive-set data.

See it live.

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